Mr. Rolando A. Yanquiling of DOST-PCIEERD (center) with Dr. Samuel T.M. Tan, President of The Institute of Management Specialist (UK) - Malaysia Chapter (left) and Dr. Mohd Syazwan, Chief Executive Officer of the Infrastructure Enviro-Water Management SDN. BHD.(right)
In its commitment to achieve excellence and continuous improvement of its core business processes and services for its clients and partners at all times, the Philippine Council for Industry, Energy, and Emerging Technology Research and Development, through its delegate, Mr. Rolando Yanquiling, participated in the Professional Diploma in Total Quality Management (TQM) Programme last November 16 to December 16, 2014 in Kuala Lumpur, Malaysia.
Staying true to PCIEERD's core value of upholding excellence in work, Mr. Yanquiling, PCIEERD Quality Management System (QMS) Coordinator, even bested 16 other delegates from Asia and Africa and received the Best Participant Award during the programme's closing ceremony held last December 15, 2014 at the Hotel Sri Petaling, Kuala Lumpur, Malaysia. Selection of Best Participant Award was done through the meticulous assessment of the participants' exercises, outputs and examinations. The said award entitles him to a membership to The Institute of Management Specialists (UK).
The one-month training programme on TQM is under the flagship banner of the Malaysian Technical Cooperation Programme (MTCP) and was organized by the Infrastructure Enviro-Water Management SDN BHD in collaboration with the Malaysian Chapter of The Institute of Management Specialists (UK), an International Professional Body which offers British Qualification Awards.
TQM is a management philosophy or a set of guiding principles aimed towards a company-wide long term program to develop and improve the overall effectiveness of an organization as a whole, involving everybody, every activity and every function within the organization. As of now, it has been adopted and embraced by the world's top Industrial Nations and proven by successful implementations by global conglomerates and many world class companies such as Microsoft, IBM, GE, Motorola, Toyota, and Petronas.
According to Mr. Yanquiling, the training was very rigorous. It covered topics from the fundamentals of TQM to the actual Quality Planning and Implementation and TQM Audit. They were showcased examples of agencies/companies in Malaysia which fully implements the TQM such as the Melaca National Historic Council and Halal Industrial Development Corporation. (Arlyn Joy Amata and Janina Myn Villapando)
